General Inquires
Masteri Flooring is a global OEM flooring manufacturer producing SPC, WPC, LVT, and hardwood with facilities in Thailand and Vietnam. We combine global manufacturing with U.S.-based leadership and support.
No. Masteri Flooring does not sell to customers. We focus on B2B partnerships, supplying distributors, importers, and private label SPC flooring programs.
Our SPC, WPC, and LVT are produced in Thailand, while hardwood is manufactured in Vietnam.
Yes. We offer custom OEM and private label flooring programs including branding, matching mouldings, display boards, and logistics support.
Product Usage
Our flooring is ideal for multi-family, commercial, and residential projects. It basically depends on product construction type and specifications.
SPC and WPC products resist moisture. Performance varies with installation and product type.
Yes. Our wholesale flooring, including STC 68 rated flooring, meets U.S. standards for safety, VOC, and acoustic performance.
Installation
Yes. We supply installation guides to ensure proper performance and warranty coverage.
Installers should follow product-specific guides included with each order.
Customers or their installers perform the flooring installation. With proper installation, it ensures durability and warranty validity.
Maintenance
Sweep, vacuum, or damp mop with approved cleaners. Avoid excessive water.
Steam mops are not recommended unless approved for a specific product.
No. Standard maintenance is sufficient for long-lasting performance.
Warranty
Yes. Coverage depends on the specific OEM or private label flooring program.
Documentation comes with each order and varies by product and application.
Submit claims through your distributor or program representative with required documentation.