Do your leaders reflect your brand’s confidence and professionalism
Unleash Your Professional Presence:
Elevate Confidence, Embody Professionalism, Deliver Exceptional Service
Step into the role of a true service-driven leader in this transformative 2-day workshop designed for customer-facing supervisors and managers.
In today’s fast-paced service environment, your image, confidence, and communication define the way clients and teams respond to you. Do you find it challenging to stay composed under pressure? Struggling to balance service with leadership authority?
Led by Global Motivational Speaker and Leadership Image Consultant Toni Miranda, this workshop empowers you to lead with clarity, make lasting impressions, and build trust through values-based leadership and authentic professionalism.
2DAY PROFESSIONAL EXCELLENCE
08:30 AM to 05:00 PM
5th floor, One Griffinstone Commerce Avenue Filinvest Corporate City, Muntinlupa, 1780
Fee P6,000
Inclusive of all taxes
LEARNING OBJECTIVES
Participants will:
- Develop Professional Confidence Establish self-awareness and confidence through intentional image-building and mindset alignment.
- Master Image and Etiquette Project a polished professional image through grooming, body language, and appropriate business attire.
- Project Ethical Leadership Make decisions aligned with integrity and service principles in real-world scenarios.
- Strengthen Communication Skills Communicate with clarity, courtesy, and professionalism across customers, colleagues, and teams.
- Cultivate Professional Relationships Apply etiquette to foster trust, manage expectations, and build stronger connections.
WHO SHOULD ATTEND
- Branch-based supervisors and managers
- Customer-facing team members
- Leaders seeking to enhance their executive presence, communication, and credibility
- Professionals committed to delivering high service standards and upholding ethical leadership
Course Outline:
Day 1: Confidence, Clarity, and Image Leadership
Part 1: Building the Foundation of Confidence and Clarity
- Define core values, motivators, and leadership identity
- Align mindset with professional goals
- Develop clarity in role and brand alignment
Part 2: Professional Image and Non-Verbal Cues
- The psychology behind first impressions
- Power dressing for role and industry
- Business attire do’s and don’ts for supervisors
- Managing body language under stress
- Communicating composure and competence in high-pressure situations
Day 2: Service Integrity and Leadership Influence
Part 3: Ethical Leadership and Service Integrity
- Service excellence rooted in professionalism and ethics
- Applying integrity to complex customer interactions
- Cultivating tone, courtesy, and consistency in daily leadership
Part 4: I RISE Action Plan for Professional Excellence
- Personalized roadmap for sustaining excellence
- The I RISE Framework for professional growth
- Building consistent habits in image, communication, and leadership
BENEFITS FOR PARTICIPANTS
- Increased Confidence: Project authority and authenticity in every interaction.
- Enhanced Leadership Presence: Build an image that inspires trust and commands respect.
- Improved Communication: Influence and engage teams and clients with professionalism.
- Ethical Leadership: Anchor your leadership in integrity and service-centered values.
- Continuous Personal Growth: Create a roadmap for sustained professional mastery.
BENEFITS FOR THE ORGANIZATION
- Elevated Employee Performance: Leaders with confidence and clarity drive higher team output.
- Brand-Aligned Presence: Employees embody the professionalism your brand stands for.
- Stronger Team Morale: Clear communication and respect reinforce positive team culture.
- Ethical Leadership Culture: Promote service integrity and decision-making rooted in values.
INVESTMENT
Price per Participant: PHP 6,000 (inclusive of taxes)
Includes:
- 2-Day Expert-Led Training
- Program Handouts
- Certificate of Completion
- Post-Program Action Toolkit
GROUP TRAINING OPTIONS
Want to train your whole team?
We offer exclusive group enrollment packages and on-site delivery tailored to your organizational needs. Perfect for companies investing in long-term service and leadership transformation.
Let’s bring this to your branches—designed for real-world frontline leadership challenges.
READY TO EMPOWER YOUR LEADERS?
Don’t miss this opportunity to elevate your team’s image, mindset, and influence.
May 27 and 28, 2025
Secure your affordable learning for only P2,800
June 10 and 11, 2025
Unlock 25% Savings!
Pay only P8,400 when you Buy 3 and Get 1 Free
June 25 & 26, 2025
Unlock Extra 33% Value!
Get 8 + 3 Free and Pay only P22,400
Note: MEALS ARE NOT INCLUDED IN THE PRICE TICKET. Participants are encouraged to bring their meals.
Inquire or enroll today:
Email: bookings@toni.ph
Phone: 0908-883-8658
ABOUT YOUR IMAGE AND BRANDING COACH
Toni Miranda
President, Radiance Image Consultancy and Training Inc.
Toni Miranda transcends the role of a mere trainer; she is your catalyst for authentic and influential leadership. With over two decades of combined corporate experience and entrepreneurial insight, Toni
founded Radiance Image Consultancy and Training Inc. to empower leaders in building purposeful brands, projecting executive presence, and leading with integrity.
She is a Certified Image and Etiquette Consultant, Certified Reiss Motivation Profile® Master, Certified Emotional Intelligence Coach, and Certified Life Coach specializing in NLP, CBT, and REBT. Toni brings a rare combination of psychological insight, behavioral coaching, and image branding expertise—providing a holistic framework for transformational leadership.
Her programs are grounded in motivational intelligence and Christ-centered values, enabling leaders to gain clarity, communicate with credibility, and influence with purpose. With a proven track record of developing high-impact leaders, Toni guides participants in defining their leadership identity, aligning it with organizational goals, and creating a legacy rooted in authenticity and excellence.
Through this course, she equips senior leaders not only to look the part but to live the part—with vision, values, and visible impact.
